Operations

Michelle Warner: The Woman Who Reminds Us What Hospitality — and Humanity — Can Be

I sat down with Michelle Warner expecting a conversation about hotel operations and performance metrics. What I found instead was something far more lasting — a quiet masterclass in what…

By Nathan Snyder · June 30, 2026

Technology

HITEC 2026 Recap: Agentic AI, Startup Energy, and the Future of Hospitality Take Center Stage in San Antonio

The demo halls stopped selling dashboards and started selling operators that never sleep.

By Nathan Snyder · June 20, 2026

Insurance

How AAHOA’s New Insurance Program Could Lower Your Premiums in 2026–2027

A membership pitch with a spreadsheet behind it — and a market that needs both.

By Nathan Snyder · June 16, 2026

Technology

Top 5 Effective AI Tools Hoteliers Are Using to Run Their Business in 2026

Here are the top five AI-powered tools earning strong adoption and high marks from hoteliers:

By Nathan Snyder · June 12, 2026

Revenue

FIFA World Cup 2026: Smart Strategies for Hoteliers to Maximize Revenue and Guest Experience

Late-booking trends create fresh opportunities — here’s how independent and boutique hoteliers can capitalize on dynamic pricing, spillover demand, and ancillary revenue during the 2026 FIFA World Cup.

By Nathan Snyder · June 12, 2026