Technology

“Destroying Some Jobs”: Inside the Hotel Industry’s First AI-Native Operator

Sloan Dean left Remington and built a management company that runs the back office with 60-plus agents. The night audit does not sleep.

By Nathan Snyder · September 25, 2026

Technology

Your Hotel Search Is Already Rigged — and You Don’t Even Know It

Ask an AI assistant to find you a hotel in a city you've never visited, and it will answer with the calm authority of something that has read everything and…

By Nathan Snyder · August 21, 2026

Technology

The Robot Who Checked In But Never Checked Out

Picture, if you will, a world not so very different from our own. A world where the lobbies still gleam with marble and warm light, where the scent of fresh…

By Nathan Snyder · July 7, 2026

Technology

HITEC 2026 Recap: Agentic AI, Startup Energy, and the Future of Hospitality Take Center Stage in San Antonio

The demo halls stopped selling dashboards and started selling operators that never sleep.

By Nathan Snyder · June 20, 2026

Technology

Top 5 Effective AI Tools Hoteliers Are Using to Run Their Business in 2026

Here are the top five AI-powered tools earning strong adoption and high marks from hoteliers:

By Nathan Snyder · June 12, 2026